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Dragonfly Harvard Case Solution & Analysis

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 Dragonfly Case Study  Solution

Situational Overview

This case illustrates the success story of Georgie Yam, who practiced his creative skills in different fields from the start of his  career. Starting his career with fashion designing, Yam switched to Hairdressing schools and practiced it in Singapore, after couple of years spent in Hairstyling and analyzing the fragmentation and coping of business model, Yam joined a consultant company as a consultant for hair-care product in shanghai.

Georgia went to Shanghai in2001 for selling and making business development, where he quickly analyzed the market gap in Spa industry. The gap was between the two extremes spa markets, one very luxurious with pools, saunas and Jacuzzi while one very low class with no ambiance and convenience and even privacy.

Yam quickly identified the gap of developing a product (spa) that caters the middle range class, who lurks luxury but at an affordable rate. Yam joined hands with Zhou, a resident of China to establish the business in the country.

In 2005, Dragonfly (spa) gained a lot of reputation and goodwill on the basis of its ambiance, products and services and environment, which was clean without any doubtful activities, which made dragonfly a safe, legal place to take massages.

The business structure of dragonfly concentrated on focusing the mix flux of customer base, incorporating local Chinese and foreign tourists. The services of dragonfly were curtailed according to the demands of the customer while keeping the element of uniqueness in it. Only after 4 years of its establishment, dragonfly made a visible position in market and opened 20 local branches by establishing partnership.

However, the issue which dragonfly is facing is in keeping the uniformity of the service and quality across the branches, the expansion plan and strategies that will keep the realessence and brand identity uniform, and its operations and functions in oversea branches. The other challenge was also the expansion strategy entailing whether to expand locally or to take steps to establish in international markets.

Key Issues& Central Problem

Emergence of Health standards

After SARS, the company faced anemic sales and customer flux, due to reduced number of foreigners and tourists visiting the spa. It made dragonfly to think out of the box on maintaining the health standards. But initially, it remains a problem for dragonfly in pursuit of its business strategy.

Regulation and Laws

China has very strict rules regarding establishing a business and it takes a long time for entities to get the business certification .Dragonfly owners ,Zhou and Yam, followed the government official for three months to get the certification. Moreover, another intervention from Chinese Government is the snap checking of spas even if they are legal. This was another issue for dragonfly to deal with.

Maintenance of Quality

Dragonfly grew on tremendous rate in China and even overseas with 3 branches. Yam took the approach of developing the partnership at some percentage like 40-60 partnership to run the spa with their name, however, the strategy shoat a big issue, which is the maintenance of quality and standards that the parent dragonfly has made and delivered. With the growing number of stores (spas) the span of control indi luting which is threatening the brand identity and quality standards bench marked by the parent Dragonfly.

Maintenance of Competitive Advantage

The markets of China Spa indicated an increase of customer base, demanding good spas at good rates with exquisite services and ambiance.The rise gave opportunities to many players to enter into the Chinese markets , and among them Banyan tree was the key competitor of Dragonfly, which keenly tapped the Chinese markets with its offering containing the element of luxury. At this point, the creation and maintenance of competitive advantage is the key element for DARAGONFLY in order to sustain and withhold the market share. However, Dragonfly is facing complications in curtail ingits offerings in a way that has become the competitive advantage of unique selling proposition.

Finding the Right Partner

The operations and business activities were expanding due to effective market penetration strategy and product development through establishing partnership, however, the main issue was the selection of the right partner that could carry the same business identity of dragonfly .It included the alignment of vision, business strategy, services and training of staff. Therefore, it has become a key factor for Yam and Zhou to analyze in order to maintain the brand promise throughout the business web.

Central Problem

The central problem developed in the case is the delivery of service uniformly in each business unit/spa, maintaining the same quality standards and the delivery of exquisite service by adding more products in the product . Another secondary issue is the expansion plan, whether the dragonfly should go global or focus on, and market development within China. With the passing time, the Chinese market is emerging and a lot of growth is speculated in the region thus, it is the critical time for the company to decide whether to target the new customer base with the new offerings or whether to plan to go global with same business strategy. Both  options have their risks and returns.

Based on the discussion above and identification of the core issues, there are certain alternatives that Dragonfly shall take in account to take the next step.

Alternative: 1- Move Globally

The company should move globally by opening branches in Singapore, Malaysia and Thailand, by carrying the same brand identity, store ambiance, product offerings and business strategy. This will help the company target new markets and build a brand value and brand image through international platform

Alternative: 2- Stay in china

The Chinese market is an emerging market, as after WW-II, China also opened gates for international business, which helped the economy of China to overcome the economic downturn. With passing time, the disposable income of the Chinese population is increasing indicating the growth in every sector, especially healthcare. Dragonfly has already established its mallet and brand image in Chinese market so it is a big opportunity for the company to diversify its business activities within the same market by offering new product line, maybe a spa with water pools to enhance the brand experience and value.

Dragonfly Harvard Case Solution & Analysis

CENTRAL RECOMMENDATION

Through analyzing both alternatives keenly, dragonfly should take the the second alternative to pursue the expansion strategy. In adopting the the second alternative, the company needs to maintain its uniformity of quality and service across its stores/spas. This will be easier for the company to expand within the domain of same country to maintain and exert great control over the functions and operations of its units than expanding outside shanghai, which will totally dilute the control of parent company......................

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Dragonfly Corporation

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Dragonfly Corporation Case Study Solution & Analysis

In most courses studied at Harvard Business schools, students are provided with a case study. Major HBR cases concerns on a whole industry, a whole organization or some part of organization; profitable or non-profitable organizations. Student’s role is to analyze the case and diagnose the situation, identify the problem and then give appropriate recommendations and steps to be taken.

To make a detailed case analysis, student should follow these steps:

STEP 1: Reading Up Harvard Case Study Method Guide:

Case study method guide is provided to students which determine the aspects of problem needed to be considered while analyzing a case study. It is very important to have a thorough reading and understanding of guidelines provided. However, poor guide reading will lead to misunderstanding of case and failure of analyses. It is recommended to read guidelines before and after reading the case to understand what is asked and how the questions are to be answered. Therefore, in-depth understanding f case guidelines is very important.

Harvard Case Study Solutions

STEP 2: Reading The Dragonfly Corporation Harvard Case Study:

To have a complete understanding of the case, one should focus on case reading. It is said that case should be read two times. Initially, fast reading without taking notes and underlines should be done. Initial reading is to get a rough idea of what information is provided for the analyses. Then, a very careful reading should be done at second time reading of the case. This time, highlighting the important point and mark the necessary information provided in the case. In addition, the quantitative data in case, and its relations with other quantitative or qualitative variables should be given more importance. Also, manipulating different data and combining with other information available will give a new insight. However, all of the information provided is not reliable and relevant.

When having a fast reading, following points should be noted:

• Nature of organization
• Nature if industry in which organization operates.
• External environment that is effecting organization
• Problems being faced by management
• Identification of communication strategies.
• Any relevant strategy that can be added.
• Control and out-of-control situations.

When reading the case for second time, following points should be considered:

• Decisions needed to be made and the responsible Person to make decision.
• Objectives of the organization and key players in this case.
• The compatibility of objectives. if not, their reconciliations and necessary redefinition.
• Sources and constraints of organization from meeting its objectives.

After reading the case and guidelines thoroughly, reader should go forward and start the analyses of the case.

STEP 3: Doing The Case Analysis Of Dragonfly Corporation:

To make an appropriate case analyses, firstly, reader should mark the important problems that are happening in the organization. There may be multiple problems that can be faced by any organization. Secondly, after identifying problems in the company, identify the most concerned and important problem that needed to be focused.

Firstly, the introduction is written. After having a clear idea of what is defined in the case, we deliver it to the reader. It is better to start the introduction from any historical or social context. The challenging diagnosis for Dragonfly Corporation and the management of information is needed to be provided. However, introduction should not be longer than 6-7 lines in a paragraph. As the most important objective is to convey the most important message for to the reader.

After introduction, problem statement is defined. In the problem statement, the company’s most important problem and constraints to solve these problems should be define clearly. However, the problem should be concisely define in no more than a paragraph. After defining the problems and constraints, analysis of the case study is begin.

STEP 4: SWOT Analysis of the Dragonfly Corporation HBR Case Solution:

SWOT analysis helps the business to identify its strengths and weaknesses, as well as understanding of opportunity that can be availed and the threat that the company is facing. SWOT for Dragonfly Corporation is a powerful tool of analysis as it provide a thought to uncover and exploit the opportunities that can be used to increase and enhance company’s operations. In addition, it also identifies the weaknesses of the organization that will help to be eliminated and manage the threats that would catch the attention of the management.

This strategy helps the company to make any strategy that would differentiate the company from competitors, so that the organization can compete successfully in the industry. The strengths and weaknesses are obtained from internal organization. Whereas, the opportunities and threats are generally related from external environment of organization. Moreover, it is also called Internal-External Analysis.

In the strengths, management should identify the following points exists in the organization:

• Advantages of the organization
• Activities of the company better than competitors.
• Unique resources and low cost resources company have.
• Activities and resources market sees as the company’s strength.
• Unique selling proposition of the company.

WEAKNESSES:

• Improvement that could be done.
• Activities that can be avoided for Dragonfly Corporation.
• Activities that can be determined as your weakness in the market.
• Factors that can reduce the sales.
• Competitor’s activities that can be seen as your weakness.

OPPORTUNITIES:

• Good opportunities that can be spotted.
• Interesting trends of industry.
• Change in technology and market strategies
• Government policy changes that is related to the company’s field
• Changes in social patterns and lifestyles.
• Local events.

Following points can be identified as a threat to company:

• Company’s facing obstacles.
• Activities of competitors.
• Product and services quality standards
• Threat from changing technologies
• Financial/cash flow problems
• Weakness that threaten the business.

Following points should be considered when applying SWOT to the analysis:

• Precise and verifiable phrases should be sued.
• Prioritize the points under each head, so that management can identify which step has to be taken first.
• Apply the analyses at proposed level. Clear yourself first that on what basis you have to apply SWOT matrix.
• Make sure that points identified should carry itself with strategy formulation process.
• Use particular terms (like USP, Core Competencies Analyses etc.) to get a comprehensive picture of analyses.

STEP 5: PESTEL/ PEST Analysis of Dragonfly Corporation Case Solution:

Pest analyses is a widely used tool to analyze the Political, Economic, Socio-cultural, Technological, Environmental and legal situations which can provide great and new opportunities to the company as well as these factors can also threat the company, to be dangerous in future.

Pest analysis is very important and informative.  It is used for the purpose of identifying business opportunities and advance threat warning. Moreover, it also helps to the extent to which change is useful for the company and also guide the direction for the change. In addition, it also helps to avoid activities and actions that will be harmful for the company in future, including projects and strategies.

To analyze the business objective and its opportunities and threats, following steps should be followed:

• Brainstorm and assumption the changes that should be made to organization. Answer the necessary questions that are related to specific needs of organization
• Analyze the opportunities that would be happen due to the change.
• Analyze the threats and issues that would be caused due to change.
• Perform cost benefit analyses and take the appropriate action.

Pest analysis

PEST FACTORS:

• Next political elections and changes that will happen in the country due to these elections
• Strong and powerful political person, his point of view on business policies and their effect on the organization.
• Strength of property rights and law rules. And its ratio with corruption and organized crimes. Changes in these situation and its effects.
• Change in Legislation and taxation effects on the company
• Trend of regulations and deregulations. Effects of change in business regulations
• Timescale of legislative change.
• Other political factors likely to change for Dragonfly Corporation.

ECONOMICAL:

• Position and current economy trend i.e. growing, stagnant or declining.
• Exchange rates fluctuations and its relation with company.
• Change in Level of customer’s disposable income and its effect.
• Fluctuation in unemployment rate and its effect on hiring of skilled employees
• Access to credit and loans. And its effects on company
• Effect of globalization on economic environment
• Considerations on other economic factors

SOCIO-CULTURAL:

• Change in population growth rate and age factors, and its impacts on organization.
• Effect on organization due to Change in attitudes and generational shifts.
• Standards of health, education and social mobility levels. Its changes and effects on company.
• Employment patterns, job market trend and attitude towards work according to different age groups.

case study solutions

• Social attitudes and social trends, change in socio culture an dits effects.
• Religious believers and life styles and its effects on organization
• Other socio culture factors and its impacts.

TECHNOLOGICAL:

• Any new technology that company is using
• Any new technology in market that could affect the work, organization or industry
• Access of competitors to the new technologies and its impact on their product development/better services.
• Research areas of government and education institutes in which the company can make any efforts
• Changes in infra-structure and its effects on work flow
• Existing technology that can facilitate the company
• Other technological factors and their impacts on company and industry

These headings and analyses would help the company to consider these factors and make a “big picture” of company’s characteristics. This will help the manager to take the decision and drawing conclusion about the forces that would create a big impact on company and its resources.

STEP 6: Porter’s Five Forces/ Strategic Analysis Of The Dragonfly Corporation Case Study:

To analyze the structure of a company and its corporate strategy, Porter’s five forces model is used. In this model, five forces have been identified which play an important part in shaping the market and industry. These forces are used to measure competition intensity and profitability of an industry and market.

porter’s five forces model

These forces refers to micro environment and the company ability to serve its customers and make a profit. These five forces includes three forces from horizontal competition and two forces from vertical competition. The five forces are discussed below:

• THREAT OF NEW ENTRANTS:
• as the industry have high profits, many new entrants will try to enter into the market. However, the new entrants will eventually cause decrease in overall industry profits. Therefore, it is necessary to block the new entrants in the industry. following factors is describing the level of threat to new entrants:
• Barriers to entry that includes copy rights and patents.
• High capital requirement
• Government restricted policies
• Switching cost
• Access to suppliers and distributions
• Customer loyalty to established brands.
• THREAT OF SUBSTITUTES:
• this describes the threat to company. If the goods and services are not up to the standard, consumers can use substitutes and alternatives that do not need any extra effort and do not make a major difference. For example, using Aquafina in substitution of tap water, Pepsi in alternative of Coca Cola. The potential factors that made customer shift to substitutes are as follows:
• Price performance of substitute
• Switching costs of buyer
• Products substitute available in the market
• Reduction of quality
• Close substitution are available
• DEGREE OF INDUSTRY RIVALRY:
• the lesser money and resources are required to enter into any industry, the higher there will be new competitors and be an effective competitor. It will also weaken the company’s position. Following are the potential factors that will influence the company’s competition:
• Competitive advantage
• Continuous innovation
• Sustainable position in competitive advantage
• Level of advertising
• Competitive strategy
• BARGAINING POWER OF BUYERS:
• it deals with the ability of customers to take down the prices. It mainly consists the importance of a customer and the level of cost if a customer will switch from one product to another. The buyer power is high if there are too many alternatives available. And the buyer power is low if there are lesser options of alternatives and switching. Following factors will influence the buying power of customers:
• Bargaining leverage
• Switching cost of a buyer
• Buyer price sensitivity
• Competitive advantage of company’s product
• BARGAINING POWER OF SUPPLIERS:
• this refers to the supplier’s ability of increasing and decreasing prices. If there are few alternatives o supplier available, this will threat the company and it would have to purchase its raw material in supplier’s terms. However, if there are many suppliers alternative, suppliers have low bargaining power and company do not have to face high switching cost. The potential factors that effects bargaining power of suppliers are the following:
• Input differentiation
• Impact of cost on differentiation
• Strength of distribution centers
• Input substitute’s availability.

STEP 7: VRIO Analysis of Dragonfly Corporation:

Vrio analysis for Dragonfly Corporation case study identified the four main attributes which helps the organization to gain a competitive advantages. The author of this theory suggests that firm must be valuable, rare, imperfectly imitable and perfectly non sustainable. Therefore there must be some resources and capabilities in an organization that can facilitate the competitive advantage to company. The four components of VRIO analysis are described below: VALUABLE: the company must have some resources or strategies that can exploit opportunities and defend the company from major threats. If the company holds some value then answer is yes. Resources are also valuable if they provide customer satisfaction and increase customer value. This value may create by increasing differentiation in existing product or decrease its price. Is these conditions are not met, company may lead to competitive disadvantage. Therefore, it is necessary to continually review the Dragonfly Corporation company’s activities and resources values. RARE: the resources of the Dragonfly Corporation company that are not used by any other company are known as rare. Rare and valuable resources grant much competitive advantages to the firm. However, when more than one few companies uses the same resources and provide competitive parity are also known as rare resources. Even, the competitive parity is not desired position, but the company should not lose its valuable resources, even they are common. COSTLY TO IMITATE : the resources are costly to imitate, if other organizations cannot imitate it. However, imitation is done in two ways. One is duplicating that is direct imitation and the other one is substituting that is indirect imitation.  Any firm who has valuable and rare resources, and these resources are costly to imitate, have achieved their competitive advantage. However, resources should also be perfectly non sustainable. The reasons that resource imitation is costly are historical conditions, casual ambiguity and social complexity. ORGANIZED TO CAPTURE VALUE : resources, itself, cannot provide advantages to organization until it is organized and exploit to do so. A firm (like Dragonfly Corporation)  must organize its management systems, processes, policies and strategies to fully utilize the resource’s potential to be valuable, rare and costly to imitate.

STEP 8: Generating Alternatives For Dragonfly Corporation Case Solution:

After completing the analyses of the company, its opportunities and threats, it is important to generate a solution of the problem and the alternatives a company can apply in order to solve its problems. To generate the alternative of problem, following things must to be kept in mind:

• Realistic solution should be identified that can be operated in the company, with all its constraints and opportunities.
• as the problem and its solution cannot occur at the same time, it should be described as mutually exclusive
• it is not possible for a company to not to take any action, therefore, the alternative of doing nothing is not viable.
• Student should provide more than one decent solution. Providing two undesirable alternatives to make the other one attractive is not acceptable.

Once the alternatives have been generated, student should evaluate the options and select the appropriate and viable solution for the company.

STEP 9: Selection Of Alternatives For Dragonfly Corporation Case Solution:

It is very important to select the alternatives and then evaluate the best one as the company have limited choices and constraints. Therefore to select the best alternative, there are many factors that is needed to be kept in mind. The criteria’s on which business decisions are to be selected areas under:

• Improve profitability
• Increase sales, market shares, return on investments
• Customer satisfaction
• Brand image
• Corporate mission, vision and strategy
• Resources and capabilities

Alternatives should be measures that which alternative will perform better than other one and the valid reasons. In addition, alternatives should be related to the problem statements and issues described in the case study.

STEP 10: Evaluation Of Alternatives For Dragonfly Corporation Case Solution:

If the selected alternative is fulfilling the above criteria, the decision should be taken straightforwardly. Best alternative should be selected must be the best when evaluating it on the decision criteria. Another method used to evaluate the alternatives are the list of pros and cons of each alternative and one who has more pros than cons and can be workable under organizational constraints.

STEP 11: Recommendations For Dragonfly Corporation Case Study (Solution):

There should be only one recommendation to enhance the company’s operations and its growth or solving its problems. The decision that is being taken should be justified and viable for solving the problems.

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Dragonfly corporation case study analysis & solution, harvard business case studies solutions - assignment help.

Dragonfly Corporation is a Harvard Business (HBR) Case Study on Innovation & Entrepreneurship , Fern Fort University provides HBR case study assignment help for just $11. Our case solution is based on Case Study Method expertise & our global insights.

Innovation & Entrepreneurship Case Study | Authors :: James M. Sharpe, Howard H. Stevenson

Case study description.

After 3 years of losses and under legal threats from their landlord, a husband and wife team are faced with shutting the company down, buying time with the landlord or turning to their parents for additional funds. Despite opening a new location and seeing that sales were up from last year, their financial statements were still reporting losses forcing them to consider what steps to take to turn children's retail clothing business around.The Thompsons have fulfilled their dream of running their own business, but after two years continue to borrow money from their parents, and are facing an angry landlord looking for back rent. Opening a 2nd location in a more prosperous mall seems to have helped revenues, but they are facing high year end inventory levels necessitating markdowns and reflecting the risks of the "fashion" oriented children's retail clothing business. Having their own business had put a strain in their lives and relations with their family. Her parents provided initial and ongoing funding and their son, a lawyer, has voiced his concern about the local attorney's competence, who was suggesting they consider bankruptcy. As they face the peak Christmas season, they realize that they may lose their "dream child" and are not sure if it is the way they are running the business, the financial reports or their locations.

Entrepreneurial management, Financial analysis, Financial management, Recession

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[10 Steps] Case Study Analysis & Solution

Step 1 - reading up harvard business review fundamentals on the innovation & entrepreneurship.

Even before you start reading a business case study just make sure that you have brushed up the Harvard Business Review (HBR) fundamentals on the Innovation & Entrepreneurship. Brushing up HBR fundamentals will provide a strong base for investigative reading. Often readers scan through the business case study without having a clear map in mind. This leads to unstructured learning process resulting in missed details and at worse wrong conclusions. Reading up the HBR fundamentals helps in sketching out business case study analysis and solution roadmap even before you start reading the case study. It also provides starting ideas as fundamentals often provide insight into some of the aspects that may not be covered in the business case study itself.

Step 2 - Reading the Dragonfly Corporation HBR Case Study

To write an emphatic case study analysis and provide pragmatic and actionable solutions, you must have a strong grasps of the facts and the central problem of the HBR case study. Begin slowly - underline the details and sketch out the business case study description map. In some cases you will able to find the central problem in the beginning itself while in others it may be in the end in form of questions. Business case study paragraph by paragraph mapping will help you in organizing the information correctly and provide a clear guide to go back to the case study if you need further information. My case study strategy involves -

• Marking out the protagonist and key players in the case study from the very start.
• Drawing a motivation chart of the key players and their priorities from the case study description.
• Refine the central problem the protagonist is facing in the case and how it relates to the HBR fundamentals on the topic.
• Evaluate each detail in the case study in light of the HBR case study analysis core ideas.

Step 3 - Dragonfly Corporation Case Study Analysis

Once you are comfortable with the details and objective of the business case study proceed forward to put some details into the analysis template. You can do business case study analysis by following Fern Fort University step by step instructions -

• Company history is provided in the first half of the case. You can use this history to draw a growth path and illustrate vision, mission and strategic objectives of the organization. Often history is provided in the case not only to provide a background to the problem but also provide the scope of the solution that you can write for the case study.
• HBR case studies provide anecdotal instances from managers and employees in the organization to give a feel of real situation on the ground. Use these instances and opinions to mark out the organization's culture, its people priorities & inhibitions.
• Make a time line of the events and issues in the case study. Time line can provide the clue for the next step in organization's journey. Time line also provides an insight into the progressive challenges the company is facing in the case study.

Step 4 - SWOT Analysis of Dragonfly Corporation

Once you finished the case analysis, time line of the events and other critical details. Focus on the following -

• Zero down on the central problem and two to five related problems in the case study.
• Do the SWOT analysis of the Dragonfly Corporation . SWOT analysis is a strategic tool to map out the strengths, weakness, opportunities and threats that a firm is facing.
• SWOT analysis and SWOT Matrix will help you to clearly mark out - Strengths Weakness Opportunities & Threats that the organization or manager is facing in the Dragonfly Corporation
• SWOT analysis will also provide a priority list of problem to be solved.
• You can also do a weighted SWOT analysis of Dragonfly Corporation HBR case study.

Step 5 - Porter 5 Forces / Strategic Analysis of Industry Analysis Dragonfly Corporation

In our live classes we often come across business managers who pinpoint one problem in the case and build a case study analysis and solution around that singular point. Business environments are often complex and require holistic solutions. You should try to understand not only the organization but also the industry which the business operates in. Porter Five Forces is a strategic analysis tool that will help you in understanding the relative powers of the key players in the business case study and what sort of pragmatic and actionable case study solution is viable in the light of given facts.

Step 6 - PESTEL, PEST / STEP Analysis of Dragonfly Corporation

Another way of understanding the external environment of the firm in Dragonfly Corporation is to do a PESTEL - Political, Economic, Social, Technological, Environmental & Legal analysis of the environment the firm operates in. You should make a list of factors that have significant impact on the organization and factors that drive growth in the industry. You can even identify the source of firm's competitive advantage based on PESTEL analysis and Organization's Core Competencies.

Step 7 - Organizing & Prioritizing the Analysis into Dragonfly Corporation Case Study Solution

Once you have developed multipronged approach and work out various suggestions based on the strategic tools. The next step is organizing the solution based on the requirement of the case. You can use the following strategy to organize the findings and suggestions.

• Build a corporate level strategy - organizing your findings and recommendations in a way to answer the larger strategic objective of the firm. It include using the analysis to answer the company's vision, mission and key objectives , and how your suggestions will take the company to next level in achieving those goals.
• Business Unit Level Solution - The case study may put you in a position of a marketing manager of a small brand. So instead of providing recommendations for overall company you need to specify the marketing objectives of that particular brand. You have to recommend business unit level recommendations. The scope of the recommendations will be limited to the particular unit but you have to take care of the fact that your recommendations are don't directly contradict the company's overall strategy. For example you can recommend a low cost strategy but the company core competency is design differentiation.
• Case study solutions can also provide recommendation for the business manager or leader described in the business case study.

Step 8 -Implementation Framework

The goal of the business case study is not only to identify problems and recommend solutions but also to provide a framework to implement those case study solutions. Implementation framework differentiates good case study solutions from great case study solutions. If you able to provide a detailed implementation framework then you have successfully achieved the following objectives -

• Detailed understanding of the case,
• Clarity of HBR case study fundamentals,
• Analyzed case details based on those fundamentals and
• Developed an ability to prioritize recommendations based on probability of their successful implementation.

Implementation framework helps in weeding out non actionable recommendations, resulting in awesome Dragonfly Corporation case study solution.

Step 9 - Take a Break

Once you finished the case study implementation framework. Take a small break, grab a cup of coffee or whatever you like, go for a walk or just shoot some hoops.

Step 10 - Critically Examine Dragonfly Corporation case study solution

After refreshing your mind, read your case study solution critically. When we are writing case study solution we often have details on our screen as well as in our head. This leads to either missing details or poor sentence structures. Once refreshed go through the case solution again - improve sentence structures and grammar, double check the numbers provided in your analysis and question your recommendations. Be very slow with this process as rushing through it leads to missing key details. Once done it is time to hit the attach button.

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Berkeley Haas Case Series

The Berkeley Haas Case Series is a collection of business case studies created by UC Berkeley faculty

Google’s Dragonfly: The Ethics of Providing a Censored Search Engine in China

Learning Objectives

Pub Date: November 1, 2020

Discipline: Ethics

Subjects: Ethics, Leadership, Crisis management, Non-market strategy

Product #: B5966-PDF-ENG

Industry: Technology, Internet services

Geography: Silicon Valley, China

Length: 10 page(s)

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A new collection of business case studies from Berkeley Haas

The aim of the Berkeley Haas Case Series is to incite business innovation by clarifying disruptive trends and questioning the status quo.

Dragonfly Corporation Case Study Solution Analysis

by HBR Twenty Nine

Dragonfly Corporation Case Study Solution & Analysis. Get Dragonfly Corporation Case Study Analysis & Solution. Contact us directly at buycasesolutions(at)gmail(dot)com if you want to order for Dragonfly Corporation Case Solution, Case Analysis, Case Study... More

Dragonfly Corporation Case Study Solution & Analysis. Get Dragonfly Corporation Case Study Analysis & Solution. Contact us directly at buycasesolutions(at)gmail(dot)com if you want to order for Dragonfly Corporation Case Solution, Case Analysis, Case Study Solution. James M. Sharpe, Howard H. Stevenson Less

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• July 2012 (Revised November 2012)
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Dragonfly Corporation

• Format: Print
• | Language: English
• | Pages: 17

About The Author

Howard H. Stevenson

Related work.

• Faculty Research
• Dragonfly Corporation  By: Howard H. Stevenson and Jim Sharpe
• Dragonfly Corporation  By: Jim Sharpe and Michael Norris