cpc case study examples ireland

CPC Case studies

You need to have taken the Driver CPC theory test before you can sit your case study test.

What do you need to do?

If you want to be Driver CPC qualified for either a truck or bus you will need to have passed a case study test

The case study test describes 3 real life situations a driver might face. There will be 15 questions on each.

To pass you have to score at least 5 out of 15 in each situation and have an overall score of at least 28 out of 45.

Where do you need to go?

You can book your case study test at the  Driver Theory Test Website

Your test result

When you finish your theory test you will be given a score report. This will tell you whether you have passed or failed your test.

This information will be passed on by the Driver Theory Test Service to the RSA CPC Section.

If you have passed, you will be given a Driver CPC Case Study Test Certificate

Your case study test certificate is valid for 2 years from when you passed the test.

If you fail your case study test

You’ll get a score report with feedback telling you why you’ve failed.

You can book another case study test straight away, but you can’t take it for another 3 clear working days.

Please contact us directly for more information on dates and times of case study classes.

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CPC DRIVER CASE STUDY ASSESSMENT TESTS  FULL PRACTICE MOCK TESTS 

(7 Practice Driver CPC Module 2 Case Study Assessments)

Trusted by 100,000s worldwide:

Why do I need to take a Case Study Assessment? The Case Study Assessment Test is a crucial component of the Driver Certificate of Professional Competence (CPC) qualification for several reasons. Firstly, it assesses drivers’ ability to apply theoretical knowledge to real-world situations, ensuring they can make informed decisions on the road. Secondly, it promotes ongoing learning and adaptation to changes within the transportation industry, enhancing drivers’ competency and professionalism. Lastly, the test standardises evaluation criteria, ensuring all CPC holders meet consistent standards of excellence, thereby enhancing public trust and safety. In essence, the Case Study Assessment Test plays a pivotal role in upholding the integrity of the profession and safeguarding road users by ensuring drivers possess the necessary skills and knowledge to operate safely and responsibly.

ABOUT THE DRIVER CPC  CASE STUDY ASSESSMENT

The Driver Certificate of Professional Competence (CPC) Case Study Assessment is a comprehensive evaluation tool designed to test drivers’ ability to apply their knowledge and expertise in real-world scenarios. Through a series of carefully crafted case studies, drivers are presented with challenging situations that they may encounter during their professional driving careers. These case studies cover a wide range of topics, including road safety, vehicle maintenance, driver health and well-being, and compliance with legal and regulatory requirements. By assessing how drivers analyse, prioritise, and respond to these scenarios, the Case Study Assessment provides valuable insights into their practical skills, decision-making abilities, and overall readiness to operate safely and effectively on the road.

Moreover, the Case Study Assessment serves as a dynamic learning experience for drivers, offering opportunities to deepen their understanding of industry standards, best practices, and emerging issues. By engaging with realistic case studies, drivers are encouraged to reflect on their own practices, identify areas for improvement, and stay abreast of developments within the transportation sector. The test itself is made up of 50 questions presented in groups of 6-8 questions per scenario. The test will contain six different scenarios.

ACCESS THE ONLINE DRIVER CPC CASE STUDY   MOCK TESTS NOW (CONTAINS 7 COMPREHENSIVE FULL MOCK TESTS WITH A TOTAL OF 350 QUESTIONS, ANSWERS AND EXPLANATIONS)

CPC DRIVER CASE STUDY ASSESSMENT PRACTICE SCENARIOS!

A CPC driver case study scenario typically contains a detailed description of a real-world situation that a professional driver may encounter during their work. These scenarios cover a wide range of topics related to driving, road safety, and the transportation industry. Here are some elements commonly found in a CPC driver case study scenario:

Background information

The scenario often begins with background information, setting the context for the situation. This may include details about the driver’s route, the type of vehicle being operated, weather conditions, traffic conditions, and any relevant logistical considerations.

Problem or challenge

The Questions may presents a specific problem or challenge that the driver must address. This could involve issues such as vehicle breakdowns, traffic accidents, adverse weather conditions, road closures, or compliance with regulations.

Decision points

The scenario typically includes decision points where the driver must make choices about how to respond to the situation. These decisions may involve prioritising safety, managing time constraints, communicating with relevant parties, or complying with legal requirements.

Consequences

The scenario outlines the potential consequences of different courses of action taken by the driver. This could include implications for safety, regulatory compliance, operational efficiency, customer satisfaction, and the driver’s professional reputation.

Reflective questions

In some cases, the scenario may include reflective questions that prompt the driver to consider their actions, evaluate alternative approaches, and reflect on lessons learned from the experience.

Now INSTANTLY  access all 7 Driver CPC Case Study Mock Tests including answers and explanations.

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GET INSTANT ACCESS TO 7 FULL DRIVER CPC  CASE STUDY  MOCK ASSESSMENTS  

FOR JUST £11.99

What you’ll get…

7 Full DRIVER CPC Case Study Assessment mock tests complete with 50 questions each. All questions designed to help you effectively prepare for your Driver CPC case study assessment!

Answers/explanations to all of the questions to ensure you gain an advantage and pass.

In-depth and challenging scenarios designed to ensure you get the maximum benefit from each assessment.

Instant access to the mock tests and vital study guides via our comprehensive online testing system.

All of the above for just £11.99.

Pass your Driver CPC Case Study Assessment today. Trusted by 10,000s of customers worldwide.

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PLUS… BONUS In addition to the Case Study Assessment Pack, you will also receive the following BONUS:

Online Psychometric Test Training Course –  FREE bonus access to our bestselling online psychometric training course, which contains over 30 powerful video modules to quickly get you assessment-ready (and they work for ANY assessment). This online course will instantly be free for you to access via a 30-day trial, thereafter, it is automatically renewed at just £27+vat per month. No minimum terms. Cancel anytime. Limited time offer.

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CPC PREPARATION

Demo Page: Try CPC Practice Questions for Free

Explore our CPC test preparation with a free demo:

Sample Questions from Case Study 1 Truck and Bus

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Get a Taste of Our Case Study-Based Approach

Please note that these questions are for practice and not the actual CPC test questions.

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Driver CPC Initial Qualification

All potential professional drivers will need to pass Initial Qualification Tests, which will assess their knowledge and skills in the areas outlined in the Directive.

Driver CPC Theory Test – Step 1;

= Option 1;  applies for either a bus or truck theory test This test consists of 100 multiple choice questions – you must correctly answer at least 74 of them to pass either the bus or the truck exam.

= Option 2;  applies for either a bus and truck theory test This test consists of 140 multiple choice questions if you want to drive buses and trucks, you may opt to take the combined bus and truck exam. You must correctly answer at least 104 to pass this combined bus and truck exam.

Driver CPC Case Study – Step 2;

= 3 case studies are short scenarios that describe various situations a driver might face. There are 15 questions in each case study (45 in total). To pass, you must correctly answer 28 of the 45 questions – a minimum of 5 questions on each case study.

We will prepare these potential professional drivers to assist them in passing all two steps required to attain the Learner permit for C or D License.

After passing your Driver CPC Theory Test Step 1 and Step 2 and holding a driving license B you can apply for your  Learner Permit for license C or D (or both).

You now have two years the time to finish your Driver CPC Test with the flowing steps

Driver CPC Step 3

=  the standard 90-minute driving test

Driver CPC Step 4

=  a 30-minute practical test

Again we will prepare these potential professional drivers to assist them in passing the all last two steps as required to attain the full Driving license for C or D.

After you passed all the 4 Steps above and you want to maintain your Driver CPC you must then do 35 hours of periodic training over the next five years. Training is on a one-day-per-year basis (minimum of 7 hours each day). If you are maintaining both a bus and a truck CPC you must complete 42 hours training over the five year period.

These courses are for all potential professional young drivers “C license 18 Years plus and D license 21 Years plus”, these courses are also for “Back to Work Scheme” and “Career Change”

Contact us for availability  076 6020645 or email [email protected]

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CPC in Road Haulage Transport Operations Management

The Certificate of Professional Competence (CPC) in Road Transport Operations Management (road haulage) is designed to meet the requirements of Regulation (EC) No. 1071/2009. 

CILT is the examining body for the CPC in Road Transport Operations Management on behalf of the Department of Transport.

Achievement of the CPC in road haulage (Road Transport Operations Management) demonstrates that the holder of the qualification is qualified to perform effective and continuous management of undertakings engaged in road transport operations within any EU member state.

This CPC is for managers particularly those who wish to become transport managers or who want to set up their own transport business.   

Need a replacement copy of your cert?

To apply for a duplicate or replacement certificate of professional competence it costs €25.Please fill out the CILT CPC Replacement Form and return it to us either via email or post to CPC - CILT 1 Fitzwilliam Place, Dublin 2 D02 DT68. 

TM CPC Examination 2024

4th December 2024

Westmanstown Sports & Conference Centre

Lucan Road, Clonsilla, Dublin 15,

Radisson Blu Hotel & Spa, Cork Ditchley House, Little Island, Cork, Ireland

Menlo Park Hotel, Headford Road Galway

H91 E98N 

Student Circular 2021

                            communication to students november 2021, course outline.

This CPC is designed for managers and those wanting to set up their own transport business. There is a requirement to complete a minimum of 100 hours tuition prior to sitting the examination. Along with attending classes, students are  also advised to spend a further 100 hours in home study, to read and widen their knowledge, to revise and prepare for examinations. 

Key areas covered are: 

Introduction to haulage and passenger transport operations  

Setting up a road transport business 

• Covers marketing, developing a business plan, decision-making factors, financial considerations, business ownership, obligations upon transport operators and consequences of bankruptcy. 

Access to the road haulage market 

• What the legal requirements are in setting up a business and getting access to the road haulage market. 
• Covers professional competence, good repute and financial standing so candidates are aware of what is required by the Department of Transport, Sport and Tourism when applying for a Road Transport Operators Licence. 
• Also covers community authorisations and bi-lateral permits in order to meet the legal obligation for carrying out operations in the EU and further afield.  

Transport operations management - haulage 

• Covers main issues in managing a road haulage business - distribution management, logistics, JIT, selecting the vehicles, fleet management, insurances, documentation for the driver, vehicles and loads, the role of information technology in transport management, organisation of work, operating efficiency and fuel economy. 

Financial management 

• Provides students with the main financial information required when setting up and running a business. 
• Covers basic accounting information on keeping accounts, balance sheets, financial analysis, depreciation, costings, pricing, cost allocation, budgeting and managing cash flow. 
• Other areas covered include, road user charges, cheques, methods of payment, renting, and factoring. There is also a section covering invoicing and incoterms (commercial terms for common contractual sales practices, often used to communicate the tasks, costs, and risks associated with the transportation and delivery of goods), fares and pricing. 

Technical standards - haulage 

• Deals with the EU Legislation on the common rules or standards in operating vehicles in Europe. 
• Covers EU type approval, vehicle weights, dimensions and design, abnormal loads, special permits and vehicle testing, technical standards, vehicle selection, loading and unloading, cargo-handling and loading devices, noise and air pollution, drawing up periodic maintenance plans, compliance with the safety requirements, vehicle maintenance, and the carriage of dangerous goods by road. 

Civil, commercial and social legislation 

• Focuses on the social issues concerned with road transport. 
• Covers employers' social security obligations, work contracts, obligations of the parties, working conditions and working hours, paid leave, remuneration, breach of contract, Working Time Directive, main types of contract used in road transport, conditions of carriage, contract, agency and carriers liability in tort, consumer rights, employment health and safety legislation, driver qualifications, compliance with traffic regulations, compensation for loss or damage to goods, claims for injury to passengers and damage and loss of baggage. 

Conventions and documentation  

• Examines the various conventions and documents in use in transport in passenger operations in Ireland and abroad. 
• Covers CVR Convention, Carnet de Passage en Douane and other Customs documentation, transit agreements and road user charges. 

Route planning and road safety 

• Examines the importance of safety in transport and covers the legal requirement under the tachograph regulations for driving hours and rest periods. 
• Also covers the requirements for route planning especially when undertaking an international journey, including country profiles, access to ports and the main routes used from Ireland to Europe. 

Candidates must sit two exams to achieve a CPC in Road Transport Operations Management. 

Once the candidate has chosen an approved CPC provider to study with, the provider will then register the candidate as an exam candidate via the CILT website before the course begins.  

An automated email of log in details will be sent to the candidate. This will provide the candidate with: 

• ‘M’ Number and Password
• Link to Member / Candidate portal of the website
• There, the candidate can check their personal details are correct
• Book and pay for the exam once the provider have ‘certified’ the candidate for 100 hours of training.

A minimum of 100 hours of tuition must be provided by the course provider.  Along with attending classes, students are also ADVISED to spend a further 100 hours in home study, to read and widen their knowledge, to revise and prepare for examinations.   

Cost to sit CPC exams - €285.00

NOTE: If repeating one paper due to 'Fail Special' you must pay the full €285.00

Exam Schedule 2024

Confirmed Date

         Applications deadline - 20th November 2024. 

Examination Format - Open Book

The Chartered Institute of Logistics and Transport as of from  June 2019 changed  the Transport Manager Certificate of Professional Competency examination to an  OPEN BOOK FORMAT .   This change is made after consultation with the Department of Transport.

For the next examination, candidates will be  allowed  to bring in a copy of the  16 Edition of the TM CPC Course Manual dated March 2018 as well as the asociated TMCPC MANUAL ADDENDUM .

Candidates may insert the small tabs / index page markers into their manuals, they may also highlight text if they wish, however no other written material or notes  may be brought into the examination.

Candidates will also be required to bring a calculator with them into the examination

Examination Marking Scheme:  Two papers each of 2 hours 30 minutes duration, in each paper.

Both papers - Pass mark is 60% (240 marks)

• Multiple choice questions   - mix of 5/10 mark     = 30 - 90 marks 
• Up to 11 short questions     - x 20 mark                  = 160 - 220 marks 
• 1 essay type question          - x 50 mark                  = 50 marks 
• 1 case study questions        - x 150 mark               = 150 marks 

                                                                                      Total  = 400 marks   

Each Paper has two sections – Section A and Section B.  The answers to Section A must be written on the question exam paper.  Answers to Section B must be written in the Answer Booklet provided.  Neither booklet are permitted to leave the examination hall but must be returned to an invigilator.

Sitting the Exams

Candidates will sit both exam papers on the same day, morning: paper one (09:30 to 12:00) .

This paper is based broadly but not exclusively on the following subjects:

• Setting up a Business
• Access to the Market
• Operations Management
• Financial Management

Afternoon: Paper Two (14:00 to 16:30)

• Technical Standards
• Civil, Commercial & Social Law
• Conventions Documentation
• Route Planning & Road Safety

Each exam paper has 2 Sections. Section A and Section B. Answers to Section A must be written in the question Booklet in the space provided for each question.  Answers to the questions in Section B must be written in the Answer Booklet provided.

Examination Marking

The candidate must receive an overall pass mark of 60%.

Candidates must also achieve a minimum of 50% in each paper.

                    Examination Marking Scheme

Both Papers                                                       - pass mark is 60% (240 marks)

2 hours 30 minutes duration (including reading time). 

Examination Format: 

Multiple Choice Questions             mix  of 5/10 marks each    =  30 - 90 marks

Up to 11 short questions                X 20 Mark                              = 160 - 220 marks

1 Essay type question                     X 50 Mark                              = 50 marks

1 Case study question                    X 150 mark                            = 150 marks

The Case Study question is compulsory in all TM CPC exams. The question is designed to assess a candidates understanding, and or application of the subject matter, not just their knowledge of it.  Candidates are strongly advised to practice answering case study type questions to help prepare themselves for the real exam.

Total :  400 marks  

• Note: All students achieving between 55%-59% will automatically have their exam papers rechecked.

Note:  A special provision exists for candidates who fail to achieve the overall 60% requirement, but who achieves 60% or over in either Paper One or Paper Two and who also achieve a minimum 50% in the other paper. Such candidates will only be required to re-sit the failed paper (at the next examination date), this is known as a ‘ Fail Specia l’. Where a candidate fails to avail of this option or fails to achieve a 60% minimum in the re-sit paper, he/she will be required to re-sit the full examination (Papers One and Two) at their next attempt. Candidates who have not been successful will receive an email outlining their results and giving details for repeating the examination , if they wish to do so. Based on their results they will be advised as to whether they need to re-sit one or both examinations. 

Notification of Results

Candidates will be notified in 40 working days from the date after the exam.

Working days for our office are Monday to Friday and the office is closed on Bank Holidays and the Christmas season.

Results will be emailed and NO results will be given out over the phone.

Frequently Asked Questions

Can i get a replacement copy of my cpc in road transport operations management.

Yes you can. To apply for a duplicate or replacement certificate of professional competence it costs €25. Please fill out this form  and return it to us. 

Is the TM CPC Certificate on the QQI / NFQ Framework? - NO

QQI stands for Quality and Qualifications Ireland - the body that regulates courses for further education and training and higher education in Ireland. The TM CPC Certificate is a PROFESSIONAL QUALIFICATION ONLY and DOES NOT have any QQI / NFQ / FETAC level associated to it. 

Sample Exam Papers

The following sample papers have been compiled by our Chief Examiner and are provided solely for the purpose of illustrating how those planning to sit a TM CPC exam can expect to be assessed.

Candidates are required to complete two papers on exam day, Paper one is taken in the morning and Paper two in the afternoon. The content of each of the papers vary from one exam to another, for example a question related to training may appear in either the morning paper, the afternoon paper, or both papers, depending on the context of the question. Questions are currently exclusively based on the content of the 16th edition of the TM CPC Manual and any associated TMCPC Manual Addendum, students should familiarise themselves with the layout and content of the manual. As the exam is now open book the convention of setting questions in the order in which they appear in the manual is no longer relevant however the general approach to the exam format will not be dissimilar.

Each paper whether a Haulage or Passenger exam is divided into two sections, Section A and Section B. We strongly advise that candidates practice navigating through these sample papers as doing so will help them become familiar with the examination process and could improve the chances of success.

STRUCTURE OF THE EXAM

Section A contains a number of Multiple-Choice Questions (MCQ’s) which carry 5 or 10 marks each. The MCQ’s have a question followed by up to 4 optional answers, from which candidates should pick just one. There is only one correct answer for these questions. This section also includes short questions of 20 marks each.

Answers to Section A questions must be written in the space provided after each question inside the question booklet.  

Section B of the exam papers include essay type questions, one of which is Compulsory.  You must attempt the compulsory question, and also, choose one of the remaining two optional questions in this section. Only choose one of these two questions to answer.  If you change your mind and switch to the alternative question – don’t forget to cross out the first chosen answer – failure to do so will result in only the first written answer being marked by our examiner. Answers to Section B questions (the compulsory question and chosen question either No. 2 or No. 3 must be written in the space provided in the Answer booklet – don’t forget to clearly label your answers so the examiner knows which question the answer relates to,.  

Whether practicing with a sample paper or sitting the live exam, candidates are encouraged to carefully read and follow the Instructions set-out on the cover page of each paper or section introduction.

Candidates should note that these papers are for illustrative purposes only, none of these questions in either of these two papers would normally appear in any of the live exams.

___________________________________________

Most TM CPC training providers include some useful advice and or coaching on how to tackle the exam papers. Some even include a mock exam which can be helpful to many students. However, it is important to study the course material, become familiar with and most importantly to understand it, and its application in the real world of transport management. Our experience is that those who attend the full course, undertake at least the minimum additional home study recommendations generally do very well in the real exam.

The CILT contacts each registered candidate before the exam date and provides useful information to help candidates prepare for the real exam. Take time to carefully study the advice and if you have any questions raise them with your training provider.

Best of luck with your studies and exam preparation.

Chairperson - Education Committee

Chartered Institute of Logistics & Transport

Sample Road Haulage exam papers :

                            Sample RH Paper 1

                            Sample RH Paper 2                      

                            Sample RP Paper 1

                            Sample RP Paper 2

Can I get my CPC Number if I have lost / misplaced my Certificate?

If you cannot find your CPC Number we cannot give this out over the phone due to GDPR reasons. You will have to apply for a duplicate / replacement certificate of professional competence it costs €25.00. Please complete the  CPC Replacement Form return it to us.

How do I Apply Online for the new TM CPC Exam

Once your Course Provider has registered and certified your course hours online please follow these instructions:

You will receive an automated email with your ID number and password (this email may have gone into your junk / spam inbox). Log in using these e.g: ID/Username: M110??? Password: 01234567 (this will be eight digits long)

Please log into our member’s area of the CILT website: https://www.cilt.ie/Members-Login   Please check:

On first box - PROFILE Name spelling – EXTREMELY IMPORTANT Date of Birth – EXTREMELY IMPORTANT Address – EXTREMELY IMPORTANT You can amend any of your details yourself in the ‘ Profile ’ area and press ‘ Save ’ at the bottom of the page.  

You will then click the SECOND BOX to apply.

You can double check your details here.

You will then be brought through to PayPay to pay – YOU CAN PAY WITHOUT AN ACCOUNT (light blue box).

USE GOOGLE CHROME WEB BROWSER AND A LAPTOP OR COMPUTER – NOT PHONE.

Can I Appeal my Exam Result?

Yes, there is an appeal system. 1. CPC candidates may appeal their results in writing by email to [email protected]   2. Quote your Candidate Registration number (e.g. M111234) as reference. 3. On receipt of a letter of appeal, the candidate’s examination paper is sent to the External Examiner for recheck. 4. The appeal process is available for 15 Working Days  after a candidate has been notified of their results. 5. Candidates will be given results of their appeal within four weeks of the closing date of the appeal. 6. There is a cost of €45.00 for rechecking your exam. This can be given by cheque or by card payment over the phone.

What is the difference between a Certificate of Professional Competence and an Operator Licence?

A Certificate of Professional Competence (CPC) in Road Transport Operations Management is a qualification that allows the holder to act as transport manager in a road transport undertaking. It is  not a licence to operate in the road transport sector. Every road transport undertaking must hold an Operator Licence in order to operate for hire or reward, and one of the conditions of the licence is that the operator must have a qualified transport manager, i.e. a person who holds a CPC. 

Operator Licences are issued by Road Transport Operator Licensing Unit. Certificates of Professional Competence are issued by the Chartered Institute of Logistics and Transport.

I have a Driver CPC. Does this qualify me to act as a transport manager?

No.  Driver CPC was introduced by EU regulation to set and maintain high standards of road safety, health and safety and driving among professional drivers of buses and trucks and is administered by the Road Safety Authority.  It is not related to the CPC in Road Transport Management administered by the Chartered Institute of Logistics and Transport (CILT).

Will the CPC cover both national and international operations?

This qualification covers Irish and EU requirements for professional competence. It is not valid outside of the EU.

Why is there a need for a CPC?

To ensure that there are no barriers that would prevent an operator from plying their trade, for example, in Ireland, France or the rest of the EU, the EU Commission proposed that all transport operators should operate under a common system of rules and that each operator would do the same course across Europe. This course, therefore, seeks to promote awareness of what is required to effectively and continuously manage a transport business anywhere in the European Union.

Do you have to renew your CPC in Road Transport Operations management at any point?

Currently, no you don’t.

I passed by CPC in the UK / Northern Ireland - How do I get a Copy of my Certificate?

You will have to contact the UK organisation you completed your exam with, these are:

• The OCR (Oxford, Cambridge and RSA)
• Email contact in  CILT UK
• Email contact for FTA UK

Can I Buy an up-to-date CPC Manual for my own reference?

If you have already completed your CPC examination some time ago you can buy the up-to-date CPC Manual from us.

The cost is €85.00, with no charge for postage.

Please contact the office on 01 676 3188 or email  [email protected]  with your request.

Payment can be take over the phone.

Becoming a CPC Provider

Step 1 Read the information about becoming a CPC training provider including the criteria for applicants and fees – CPC Provider Information

Step 2 Fill out the application form attaching additional documents where required: CPC Provider Application Form

CPC Training Facility Application Form

CPC Tutor Application Form

Step 3 Finally send your application form to:

The Chartered Institute of Logistics and Transport (CILT), 1 Fitzwilliam Place, Dublin 2, D02 DT68.

Approved CPC Course Providers

To be eligible to sit the CPC in road haulage (Road Transport Operations Management) exams a candidate must first select a course provider approved by the Department of Transport, Tourism and Sport.

Only approved providers are in a position to put forward candidates for examination

ADTA 4 Church Avenue, Mullingar, Co Westmeath

Tel:              086 795 8001 / (044) 9345740

Contact:      Yvonne Sheehan Email:          [email protected]     Web:            www.adta.ie 

Pat O Donovan CPC Rossa Avenue, Bishopstown, Cork Contact: Pat Donovan Tel: 087 9678754 Email: [email protected] 

CPC Training Ltd Contact: Tony Hynes Tel: (066) 7186525 / 087 6363003 Email:           [email protected]  Website:      www.cpc.ie 

  Robin Mulligan Ltd Best Western Sheldon Park, Kylemore Road, Dublin 12 Contact: Manus Mulligan Tel: (041) 982 1112 Email: [email protected]  

FTA Ireland  Contact: Aidan Flynn, Donncha P E Cody, Eamonn McEvoy FTA Ireland Training Facility Airport Business Park, Co. Dublin Tel: (01) 844 7516 Email: [email protected]

HazChem Training Ltd Unit G10, Maynooth Business Park Maynooth, Co. Kildare Contact: Seamus Cleere Tel: (01) 629 1800 Email: [email protected]

Swilly Group

The Business Hub Business Park Road Letterkenny Co. Donegal

Tel: +353 74 915 1212 Email: [email protected]

ISM Training Centre (Tallaght) Broomhill Business Complex, Broomhill Road, Tallaght, Dublin 24

Contact: ISM Training Centre Tel:          +353 1 8641790 Email:      [email protected]  Web:         www.ism.ie 

Robe Training Ltd Castlebar Road Ballinrobe Mayo

Tel: +353 87 333 3 555 Email: [email protected]

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Driver Certificate of Professional Competence (Driver CPC). 

What you need to know about Driver CPC, from becoming a professional CPC driver and getting a Driver CPC card to periodic training, compliance, and tachographs.

Our top five CPC queries

This could be for one of the following reasons:, you applied for your card in the last four weeks.

Please allow a minimum of 20 working days for your new card to arrive. It will be sent to the address provided in your application.

You haven’t completed your periodic training

Please check your training records in your  MyCPC  account.

Remember, to renew your Driver CPC card you must complete at least 35 hours of periodic training in your 5-year cycle (or 42 hours if you hold both bus and truck).  Know more >

You only recently completed your training

Please allow up to  21 days  for your  MyCPC  account to be updated. After this time, contact your CPC training provider directly. 

You completed your CPC module in the wrong cycle or out of sequence

If your module is showing as completed but in the wrong cycle please  complete this form  and we'll check your records.

Important:  repeating the same module in a CPC cycle won’t count towards your training. 

You completed your training early, or your current card isn’t due to expire yet

Please check the expiry date on your current card. Once all training is completed, we'll send your new Driver CPC card closer to the time your current card expires. 

Your address has changed

Your new card will be issued to the address we have on file for you. You can check this in your  MyCPC  portal by clicking on the 'Update my details' button.

If you've changed address and haven’t notified us, your card would have been sent to your old address.  You should try to retrieve the card, but if this isn’t possible, you will need to complete a  replacement CPC card form  and pay the fee.

If none of the above scenarios apply to you, and you still haven’t received your new Driver CPC card within three weeks of your current card expiring, please  complete this form , providing details of your query and we will be in touch with you directly.

To check your CPC modules status:

Please log in to your MyCPC portal account.

To set up a MyCPC portal account you must be undertaking driver CPC training. To register, all you need is:

• the email address you gave us originally
• your date of birth
• your Irish driver number - if you have a non-Irish driver number you also need your PPS number

If you are having problems registering or signing in, please see our troubleshooting tips in the next FAQ below.

If your module is showing as 'not completed'

This might be because you only recently completed your training.  Please allow up to 21 days for your MyCPC account to be updated. After this time, you should contact your CPC training provider directly.

Out of cycle CPC module(s)

If you completed a module outside your current cycle and it's not showing as completed, please allow up to 7 days for the system to update your status.

Important: repeating the same module in a CPC cycle won’t count towards your training. 

If you've tried all of the above and your modules still aren't showing as completed

Please  complete this form and we'll be in touch directly.

This could be for the following reasons: 

To register for a MyCPC account, you must hold a  Driver CPC card  and/or have completed at least one training module with an approved  CPC  training centre . If you have not you will not be able to access the MyCPC account.

If you do hold a Driver CPC card and/or have completed at least one training module then please check the following:

Your email address.

This should be the same email address you originally supplied the RSA or your CPC training provider (unless you've since updated it on your MyCPC account). If you can't remember which one you used, please   complete this form  and include your new email address so we can update your records.

Your password

If you're registering for the first time:

You will be prompted to enter a new password. This will need to have:

• a minimum of 8 characters,
• a capital letter,
• a lower case letter,
• a number, and
• a symbol e.g., $, %, & etc.

Select 'show password' when entering it to ensure there are no blank spaces or errors.

If you've forgotten your password:

• Click on  forgotten password   and we'll email you a temporary one. Don’t forget to check your SPAM folder!
• For temporary passwords, please copy and paste it from your email and select  show password   to make sure there are no blank spaces.
• You will then be prompted to change your password to one of your choice. When creating a new password, it must have at least 8 characters, a capital letter, a lower case letter, a number, and a symbol e.g., $, %, & etc.

Your date of birth

Please ensure you've entered your date of birth in Date/Month/Year format e.g. 30/03/1967

Your driver number or PPS number

Please check you're entering your driver number or PPS number correctly. Your driver number can be found on the back of your driving licence at 4d. Your PPS number is available from Public Services Cards, Social Services Cards, pay slips, tax certificates or from the Dept of Social Protection.

If you changed to an Irish driver number

If you had a non-Irish driver number when you first registered for a MyCPC account, but have since changed to an Irish driver number, please  complete this form , providing details of your previous driver number and we will update your details.

Terms & conditions

You must tick the box to confirm you've accepted the terms and conditions.

If you've tried all of the above and you're still having trouble accessing your MyCPC account, please  complete this form  and we'll be in touch with you directly.

Newly qualified drivers

Once you've passed the four exams ( Theory Test ,  Case Study Test ,  Driving Test ,  Walkaround Test ) and you receive your  full driving licence , you need to apply for your Driver CPC card by completing and returning this  driver CPC declaration form . (Please note, you must have the relevant category/categories on your full licence before you can apply for the CPC Card.)

Your card will be sent to the address you have provided within 20 working days of application.

Existing professional drivers

 To renew your Driver CPC card you must complete at least 35 hours of periodic training within a 5-year cycle (or 42 hours if you hold both bus and truck) before the expiry date of your current Driver CPC card.  Know more >

Returning to professional driving

You may qualify for a Driver CPC card if you’re a driver who:

• has not driven professionally for more than five years,
• has not maintained your Driver CPC qualification,
• has been living and working as a professional driver outside of the EU member states where Driver CPC was not required.

In the above cases, you don’t need to sit any exams. However, you need to re-establish your right to Driver CPC by undertaking the 35 hours of  periodic training  (or 42 hours if you have both bus and truck categories) and completing a  Driver Qualification Card Application Form  

If you hold a valid driver CPC card for truck (Cat. C), it is valid for all truck categories on your full driving licence. The same applies if you hold a valid driver CPC card for Buses (Cat. D).

There’s no need for you to add categories to your Driver CPC card. When your card is due for renewal, any additional categories will automatically be added at that stage. 

Driver CPC dual card (Bus and Truck)

If you have a Driver CPC truck card and you complete the qualification process for bus, or vice versa, please  complete this form and if all is in order, a new dual Driver CPC card will be sent to you.   

*Please note if you obtain new licence categories after passing a driving test you should always add these to your driving licence . 

Choose one of the following CPC areas

The pre-requisites for becoming a professional driver. Who needs driver CPC and who does not need full driver CPC.

You must have a Driver CPC card if you are a professional driver, driving a truck or bus as your principal occupation. Learn about the steps you need to take to become certified.

Where to find an RSA-approved Certificate of Professional Competence (CPC) trainer and training centre.

All professional drivers are required by law to hold a valid Driver CPC card. Driver CPC stands for Driver Certificate of Professional Competence.

CPC for established drivers. Driver Certificate of Professional Competence. Driver CPC. Acquired rights. Grandfather rights. Apply online or by post. MyCPC.

If you have completed Driver CPC training in another EU country, this training might be accepted as part the training you have to complete in Ireland. You can contact the RSA to confirm this.

The periodic bus and truck training you need to maintain your Driver CPC. Where to get training. Driver CPC training modules. Assistance with CPC training.

With My CPC, Drivers who have already started their Driver CPC periodic refresher training, can now view their own CPC Training Record on line.

Regulations and the law for Driver Certificate of Professional Competence (Driver CPC) for professional truck and bus drivers. Enforcement and penalties.

The rules and responsibilities for medical fitness to drive in Ireland. Medical conditions to be declared, updated medical guidelines and report form download.

• CPC Module 2
• Questions List
• CPC Module 4
• Modular Course

John is the driver of a flatbed HGV and is nearing the end of a 9 hour driving day. He has taken appropriate breaks. As he negotiates a right hand bend he notices in his mirror that a roll of steel has fallen from his vehicle, resulting in a pedestrian being injured.

It has been noted that the fuel consumption of John’s vehicle is significantly higher than similar vehicles in the fleet.

CPC Module 2 Mock Test

There are 5 multiple choice questions in this CPC Module 2 case study. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score 4 out of 5 to pass. Good luck!

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See all of our CPC Module 2 Case Study Mock Tests

About CPC Module 2

• 1 CPC Module 2 Mock Test
• 2 About CPC Module 2
• 3 What does CPC Module 2 assess?
• 4 What can you expect in the CPC Module 2 test?
• 5 CPC Module 2 Questions and Answers
• 6 The CPC Module 2 pass mark
• 7 How to prepare for the Driver CPC

What does CPC Module 2 assess?

Module 2 of the Driver CPC qualification consists of case studies based on real-life scenarios. These scenarios demonstrate situations you may face and need to be able to deal with in your working life. The case study test allows you to demonstrate your knowledge and understanding and assesses you on how to put your knowledge and skills into practice. Remember, this module requires you to use what you have learned to make your own judgements on each scenario. The CPC Module 2 assessment lasts 1 hour and 30 minutes and tests you on 6 to 8 case studies. You will then be asked between 5 and 10 questions about the scenarios in each case study. Answers can be provided in 4 ways but will usually either be from a multiple-choice list or require you to click on certain areas of an image or photograph. As mentioned, you have to pass the Driver CPC Case Study Test before you are able to take Driver CPC Practical Demonstration Test ( CPC Module 4 ).

As a professional driver of large goods vehicles, you could encounter any of the circumstances in the case studies during your working life. The questions asked are designed to make you think about how you should behave in each scenario. The Driver CPC Module Case Studies also assess 3 key skills:

• Your knowledge – You will be tested on your basic ability to recall factual information.
• Comprehension – You will be tested on your basic ability to understand situations you may face in your working life.
• Your application of knowledge – You will be tested on your ability to practically apply your knowledge and understanding to real-life situations.

What can you expect in the CPC Module 2 test?

As outlined above, the test will last 90 minutes and be made up of between 6 and 8 case study scenarios. Before the test starts, you have 15 minutes to get to grips with how the testing equipment works. This means you will have 75 minutes in which to answer the questions on the case studies. You will be using a Visual Display Unit (VDU) like the one used for the Theory Test.

Each case study has between 5 and 10 questions asked about each scenario. However, whether you have 6 or 8 scenarios in your test you will always be asked a total of 50 questions. To register your responses, you can either use the mouse or the touch screen functionality of the VDU.

If you have already sat the multiple-choice and hazard perception tests for Module 1, then you will be familiar with how to use the VDU.

CPC Module 2 Questions and Answers

There are four possible ways you will be asked to answer the questions appearing on the right of your screen. These four ways are detailed below:

1. Multiple Choice Questions

As in the Module 1 theory test, some questions will require you to choose just ONE correct answer from a list of possible options.

2. Multi-response Questions

You may also have been asked questions like these in the theory test. For multi-response questions, you are required to select more than one right answer from a list of options.

3. Audio Questions

Some questions about the case studies require you to listen to an additional audio clip. You will need to listen to an audio clip to be able to answer these questions. Audio questions require you to choose just ONE correct answer from a list of options.

4. Hot Spot

Hot spot questions require the use of the mouse or a touch screen to click on appropriate areas of photographs or illustrations.

During the 15 minutes before the test starts, you will have the chance to practice answering questions asked in each of these ways. However, the practice questions will not be scored.

Once you have answered all of the questions relating to a case study you can click on the ‘next’ button located on the bottom left of the screen. This will take you to the next case study until you have completed 50 questions. You are able to double-check or change answers in previous case studies at any time if you realise you answered something wrong.

The CPC Module 2 pass mark

As of 21 st March 2011, the pass mark for the Driver CPC has gone up to 40. You will be asked a total of 50 questions, so need a pass mark of 80% to pass your Driver CPC. Once you have passed Module 2 you will have 2 years to pass the Driver CPC 4 practical demonstration test.

How to prepare for the Driver CPC

In order to prepare for the Driver CPC module 2, there are a number of simple steps you can undertake. The key is to revise using example questions. However, note that the questions you will be asked during the test will not be exactly the same as the questions you revise. Nevertheless, they will be a variation of the questions and revising gives you the chance to be prepared with the knowledge required to answer the questions however they may have been asked. You should also:

1. Understand the Driver CPC

It will be useful to understand each of the different modules involved in the Driver CPC before taking this test. Make sure you understand the differences between Modules 1, 2, 3, and 4 of the Driver CPC.

2. Practice with our online resources

It is vital to practice with example questions. Our CPC module 2 practice material covers everything you need to pass the test. This includes:

• Safe and Fuel-Efficient Driving (SAFED)
• Load safety
• Securing loads
• Regulations governing carrying certain load types
• Regulations that govern the prevention of trafficking
• Regulations that govern driver hours and tachographs
• Health & Safety at Work
• Keeping yourself fit for the job
• Dealing with emergencies
• The role of a driver in a company or organisations
• Organisation of freight transport
• Other techniques for safe driving

3. Make sure to read example questions

You will need to read example questions on each of these areas. Make sure to read a variety of questions for each topic area to ensure you richly understand the subject.

4. Practice

It is a good idea to randomly practice answering questions from each of these sections. You may find you are more comfortable in some areas than others. Once you feel you are ready, it is advisable to take a practice test.

5. Practice tests

Once you have practised answering questions for each of the sections, it is a good idea to practice under exam conditions. This will help you feel more comfortable on the day of the test.

You will receive the results on the day of the test as they are available within 10 minutes of completing the test. The pass letter is dated and you have two years to complete Part 4 of the Driver CPC from this date.

If you fail Module 2 of the Driver CPC, your results letter will explain why you have failed and provide feedback. You can book a re-test on the same day but this will take a minimum of three working days to be cleared and approved.

CPC CASE STUDIES

• 07-02-2010 8:11pm #1 andy13 Closed Accounts Posts: 3 ✭ Join Date: February 2010 Posts: 2 i did the cpc case studies exam, i looked on the rsa website,downloaded and studied the material given. is it just me or are the questions asked completely not related to the case study itself?i find its geared towards drivers already in the industry with in depth knowledge of all rules and regulations. how can a learner ever pass this stupid exam?! to add insult to injury they dont even provide where you went wrong exactly on the case study so how can you know where you went wrong?example john drives a tanker and crashes, what was the force that caused the tanker to roll over?very scientific isnt it! any info on this would be helpful. thanks 0

andy13 wrote: » i did the cpc case studies exam, i looked on the rsa website,downloaded and studied the material given. is it just me or are the questions asked completely not related to the case study itself?i find its geared towards drivers already in the industry with in depth knowledge of all rules and regulations. how can a learner ever pass this stupid exam?! to add insult to injury they dont even provide where you went wrong exactly on the case study so how can you know where you went wrong?example john drives a tanker and crashes, what was the force that caused the tanker to roll over?very scientific isnt it! any info on this would be helpful. thanks

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daveweidi wrote: » sorry guys i might asking a stupid question , i just want make it clear i past my driving test for Full C Licence, and just past my cpc multiple question , failed on case study , is that means i still can not driving truck (i work for myself) ? many thanks

daveweidi wrote: » Thanks Faith i booked again for case study and you said about CPC practical test, where can i book this ?

• Study Material
• Multiple-Choice Test
• Hazard Perception
• Practice Case Studies
• Show me, Tell me
• [email protected]

Free Practice Case Study

Trevor and John are multi-manning a vehicle from the UK to France. They work for TSD Haulage who have been contracted to deliver car exhausts to a manufacturing plant. They are driving a curtain-sided lorry with a gross vehicle weight of 18 tonnes and carrying a 10 tonne load.

This is John’s first trip abroad and he will take the opportunity to learn the ropes from Trevor who has been driving on the continent for over 20 years. Trevor will prepare the vehicle and complete the CMR consignment note before collecting John from his home which is on the way to the ferry port.

Both drivers have just returned from a four-day rest and are keen to get the job done as quickly as possible.

Today is Monday and Trevor will drive the first part of the journey to the ferry port. They will stop for their daily rest at 21:00 in France.

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1 . Question

To qualify for multi-manning, John must be collected within:

• One hour of the start of the shift
• 50 km of the vehicle operating centre
• 25 km of the vehicle operating centre
• 45 minutes of the start of the shift

2 . Question

Trevor has completed 4 hours and 30 minutes of driving and must now take a  minimum break of 45 minutes.

John will take over as the driver

(mark two answers)

• The vehicle must stop for Trevor's 45 minute break to be considered legal
• Trevor may take the 45-minute break whilst the vehicle is still moving
• Trevor and John must take a 45-minute break at the same time
• Trevor can use the time to do paperwork whilst John is driving
• Trevor must place his tachograph card in slot 2
• Trevor can give John directions and driving advice whilst on his break

3 . Question

The daily individual driving limit today for John and Trevor is

• Ten hours for John and ten hours for Trevor
• Nine hours for John and nine hours for Trevor
• Thirteen hours for both drivers
• Twenty one hours for both drivers

4 . Question

What is the total maximum duty time for John & Trevor?

5 . Question

When multi-manning, the maximum period within which all duty time and daily rest must be completed is:

6 . Question

To carry out this delivery, which type of operators licence should TSD Haulage hold?

• Standard International licence
• Restricted International licence
• European operators licence
• TIR operators licence

7 . Question

The wheelbase of the vehicle is 5 metres and the centre of the load is 2 metres from the rear axle.

What is the load on the front axle?

8 . Question

What colour copy of the CMR consignment note must travel with the vehicle?

• White with a black border